Procedure For Placing Orders
You may use whatever means your school requires for submitting orders, whether it
is through ISTAR, www.istaronline.com
our book-list, which you can print by page from this website, or
school purchase order forms and letterhead, but all orders must be in writing. You
may also print a blank order form
from this website. We cannot accept phone
. Please include all pertinent information on your orders.
Please order early, between July 1 and August 31. During this period you will need
to allow more time to receive your orders, so it is important you order as early as
possible. Orders are processed in the order with which they are received. If you
want to pick up your order, simply indicate on your order with a contact name
and telephone number. Effective in 2016, there will be a 1% service charge for all pick-up orders. When your order is ready we will contact you to schedule
a pick-up time. We have asked each school for their school start-date, and this
information has been entered into our system. We will make every effort to see
that you receive your orders before the start of school.
You will not be able to add titles to a purchase order already submitted. You will
need to do a separate order. We cannot guarantee multiple orders will be ready
for shipment or pick-up at the same time, so it is important you consolidate your
orders when possible.
However you choose to place your order, it is extremely important you do not
duplicate this order. For example, please do not follow your fax or emailed order
with a copy by mail as this would result in your receiving a duplicate order with
duplicate transportation charges.
We would like to CAUTION you regarding faxed orders. If a faxed order does
not transmit properly or if we receive an illegible faxed order, we have no way
to contact the customer sending this order, so please make sure your original
order is legible and of extremely good quality.
Please feel free to contact us for any information regarding placement of orders at
Back To Textbook Catalog Main Page